Help

Questions we hear first

How fast is a VPS online?

Most Linux images are reachable over SSH within a few minutes of payment. Windows and dedicated builds can take longer if the chassis is being provisioned.

Do I get root?

Yes on every VPS and dedicated plan. Shared hosting is a cPanel account without root.

Can I upgrade later?

VPS upgrades are usually live for RAM and disk. CPU changes may need a short reboot. Dedicated upgrades are a migration to a larger chassis.

Which operating systems?

Ubuntu, Debian, and AlmaLinux are standard. Windows Server is available on Rack M and above with a license fee.

Is email included?

Shared plans include mailboxes. On VPS you install your own mail stack, or we can point the domain at a separate mailbox host.

What is the refund rule?

First invoice refunded within 30 days of a new account. Domain registrations, license fees, and dedicated bandwidth overages are not refunded.

Do you allow adult or high-risk sites?

Lawful content is fine. Phishing, malware, spam, and resource abuse are not. We will suspend a box that attacks other networks.