Help
Questions we hear first
How fast is a VPS online?
Most Linux images are reachable over SSH within a few minutes of payment. Windows and dedicated builds can take longer if the chassis is being provisioned.
Do I get root?
Yes on every VPS and dedicated plan. Shared hosting is a cPanel account without root.
Can I upgrade later?
VPS upgrades are usually live for RAM and disk. CPU changes may need a short reboot. Dedicated upgrades are a migration to a larger chassis.
Which operating systems?
Ubuntu, Debian, and AlmaLinux are standard. Windows Server is available on Rack M and above with a license fee.
Is email included?
Shared plans include mailboxes. On VPS you install your own mail stack, or we can point the domain at a separate mailbox host.
What is the refund rule?
First invoice refunded within 30 days of a new account. Domain registrations, license fees, and dedicated bandwidth overages are not refunded.
Do you allow adult or high-risk sites?
Lawful content is fine. Phishing, malware, spam, and resource abuse are not. We will suspend a box that attacks other networks.